Privacy Policy

This Privacy Policy describes how your personal information (which may include sensitive information such as health information) is collected, used, and shared when you visit or make a purchase from www.aanikamilne.com (“this website”). Please read this policy carefully as by providing your personal information to us, you consent to us collecting, holding, using and sharing your personal information in accordance with this policy.

Personal Information We Collect

SITE ANALYTICS

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

PURCHASES

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor [STRIPE) will also collect payment information from you. You can read their privacy policy at https://stripe.com/au/privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

FORM SUBMISSIONS

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [] for storage and [with Zapier for data porting].

SITE SUBSCRIBERS

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

Billing and shipping address

Details relating to your subscription

Email address

Name

Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.

BOOKINGS

When you book with us online, you are booking via our booking service Cliniko. All information collected during the booking process is covered by privacy and confidentiality laws (for more information abou this and booking appointments click here. Cliniko’s privacy policy can be found via https://www.cliniko.com/policies/privacy/.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through this website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud
Provide you with information relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

Sharing Your Personal Information

We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example, products (including but not limited to) Google Analytics and Google Webmaster tools may be used to help us understand how our customers use the Site.

Finally, we may also need to share your Personal Information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we may use your Personal Information to provide you with communication, targeted advertisements, marketing or other communications that we believe may be of interest to you if you have opted in to our newsletter or subscribed/followed via social media.

You can opt out of these communication at any time by unsubscribing, unfollowing, or contacting us directly.

Data Retention

When you place an order through this website we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at aanika@aanikamilne.com.